IT Plan

IT Care Plans

PACKAGE
BRONZE
SILVER
GOLD
PLATINUM
Responding in the event of requesting remote support 4 hours 3 hours 1 hour Immediately
Hours of technical support monthly 8 hours / 1 Visit 12 hours / 2 Visits 24 hours / 3 Visits 32 hours / 4 Visits
Ticketing System (Remote Support) monthly 4 FREE Tickets 8 FREE Tickets 16 FREE Tickets 32 FREE Tickets
Extra Ticket Cost Call Us Call Us Call Us Call Us
Package Services
Remote maintenance
Remote maintenance
Remote maintenance
Remote maintenance
Installation of new hardware and software
Installation of new hardware and software
Installation of new hardware and software
Installation of new hardware and software
Adding and removing users
Adding and removing users
Adding and removing users
Adding and removing users
First-Tier Cyber security
First-Tier Cyber security
First-Tier Cyber security
First-Tier Cyber security
Create an ID for each network device (file of its own)
Create an ID for each network device (file of its own)
Create an ID for each network device (file of its own)
Create an ID for each network device (file of its own)
Cleaning network devices from accumulated dust
Cleaning network devices from accumulated dust
Cleaning network devices from accumulated dust
Cleaning network devices from accumulated dust
Create Account for the customer on the company's website
Create Account for the customer on the company's website
Create Account for the customer on the company's website
Create Account for the customer on the company's website
Spyware monitoring and removal
Spyware monitoring and removal
Spyware monitoring and removal
Spyware monitoring and removal
Phone and Remote Support Sessions
Phone and Remote Support Sessions
Phone and Remote Support Sessions
Phone and Remote Support Sessions
Emergency Response Time
Emergency Response Time
Emergency Response Time
Emergency Response Time
Recovery of server in case of complete disaster
Recovery of server in case of complete disaster
Recovery of server in case of complete disaster
Recovery of server in case of complete disaster
Executive Summary Monthly Report
Executive Summary Monthly Report
Executive Summary Monthly Report
Executive Summary Monthly Report
24/7 Remote Monitoring
24/7 Remote Monitoring
24/7 Remote Monitoring
24/7 Remote Monitoring
Server stability and performance
Server stability and performance
Server stability and performance
Server stability and performance
Notification of unusual events
Notification of unusual events
Notification of unusual events
Notification of unusual events
Daily back up monitoring
Daily back up monitoring
Daily back up monitoring
Daily back up monitoring
Daily firewall monitoring
Daily firewall monitoring
Daily firewall monitoring
Daily firewall monitoring
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