Responding in the event of requesting remote support | 4 hours | 3 hours | 1 hour | Immediately |
---|---|---|---|---|
Hours of technical support monthly | 8 hours / 1 Visit | 12 hours / 2 Visits | 24 hours / 3 Visits | 32 hours / 4 Visits |
Ticketing System (Remote Support) monthly | 4 FREE Tickets | 8 FREE Tickets | 16 FREE Tickets | 32 FREE Tickets |
Extra Ticket Cost | Call Us | Call Us | Call Us | Call Us |
Package Services |
Remote maintenance
|
Remote maintenance
|
Remote maintenance
|
Remote maintenance
|
Installation of new hardware and software
|
Installation of new hardware and software
|
Installation of new hardware and software
|
Installation of new hardware and software
|
|
Adding and removing users
|
Adding and removing users
|
Adding and removing users
|
Adding and removing users
|
|
First-Tier Cyber security
|
First-Tier Cyber security
|
First-Tier Cyber security
|
First-Tier Cyber security
|
|
Create an ID for each network device (file of its own)
|
Create an ID for each network device (file of its own)
|
Create an ID for each network device (file of its own)
|
Create an ID for each network device (file of its own)
|
|
Cleaning network devices from accumulated dust
|
Cleaning network devices from accumulated dust
|
Cleaning network devices from accumulated dust
|
Cleaning network devices from accumulated dust
|
|
Create Account for the customer on the company's website
|
Create Account for the customer on the company's website
|
Create Account for the customer on the company's website
|
Create Account for the customer on the company's website
|
|
Spyware monitoring and removal
|
Spyware monitoring and removal
|
Spyware monitoring and removal
|
Spyware monitoring and removal
|
|
Phone and Remote Support Sessions
|
Phone and Remote Support Sessions
|
Phone and Remote Support Sessions
|
Phone and Remote Support Sessions
|
|
Emergency Response Time
|
Emergency Response Time
|
Emergency Response Time
|
Emergency Response Time
|
|
Recovery of server in case of complete disaster
|
Recovery of server in case of complete disaster
|
Recovery of server in case of complete disaster
|
Recovery of server in case of complete disaster
|
|
Executive Summary Monthly Report
|
Executive Summary Monthly Report
|
Executive Summary Monthly Report
|
Executive Summary Monthly Report
|
|
24/7 Remote Monitoring
|
24/7 Remote Monitoring
|
24/7 Remote Monitoring
|
24/7 Remote Monitoring
|
|
Server stability and performance
|
Server stability and performance
|
Server stability and performance
|
Server stability and performance
|
|
Notification of unusual events
|
Notification of unusual events
|
Notification of unusual events
|
Notification of unusual events
|
|
Daily back up monitoring
|
Daily back up monitoring
|
Daily back up monitoring
|
Daily back up monitoring
|
|
Daily firewall monitoring
|
Daily firewall monitoring
|
Daily firewall monitoring
|
Daily firewall monitoring
|
|
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