IT Care Plans
| Responding in the event of requesting remote support | 4 hours | 3 hours | 1 hour | Immediately |
|---|---|---|---|---|
| Hours of technical support monthly | 8 hours / 1 Visit | 12 hours / 2 Visits | 24 hours / 3 Visits | 32 hours / 4 Visits |
| Ticketing System (Remote Support) monthly | 4 FREE Tickets | 8 FREE Tickets | 16 FREE Tickets | 32 FREE Tickets |
| Extra Ticket Cost | Call Us | Call Us | Call Us | Call Us |
| Package Services |
Remote maintenance
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Remote maintenance
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Remote maintenance
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Remote maintenance
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Installation of new hardware and software
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Installation of new hardware and software
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Installation of new hardware and software
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Installation of new hardware and software
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Adding and removing users
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Adding and removing users
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Adding and removing users
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Adding and removing users
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First-Tier Cyber security
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First-Tier Cyber security
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First-Tier Cyber security
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First-Tier Cyber security
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Create an ID for each network device (file of its own)
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Create an ID for each network device (file of its own)
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Create an ID for each network device (file of its own)
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Create an ID for each network device (file of its own)
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Cleaning network devices from accumulated dust
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Cleaning network devices from accumulated dust
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Cleaning network devices from accumulated dust
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Cleaning network devices from accumulated dust
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Create Account for the customer on the company's website
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Create Account for the customer on the company's website
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Create Account for the customer on the company's website
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Create Account for the customer on the company's website
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Spyware monitoring and removal
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Spyware monitoring and removal
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Spyware monitoring and removal
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Spyware monitoring and removal
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Phone and Remote Support Sessions
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Phone and Remote Support Sessions
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Phone and Remote Support Sessions
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Phone and Remote Support Sessions
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Emergency Response Time
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Emergency Response Time
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Emergency Response Time
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Emergency Response Time
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Recovery of server in case of complete disaster
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Recovery of server in case of complete disaster
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Recovery of server in case of complete disaster
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Recovery of server in case of complete disaster
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Executive Summary Monthly Report
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Executive Summary Monthly Report
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Executive Summary Monthly Report
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Executive Summary Monthly Report
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24/7 Remote Monitoring
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24/7 Remote Monitoring
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24/7 Remote Monitoring
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24/7 Remote Monitoring
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Server stability and performance
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Server stability and performance
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Server stability and performance
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Server stability and performance
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Notification of unusual events
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Notification of unusual events
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Notification of unusual events
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Notification of unusual events
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Daily back up monitoring
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Daily back up monitoring
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Daily back up monitoring
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Daily back up monitoring
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Daily firewall monitoring
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Daily firewall monitoring
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Daily firewall monitoring
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Daily firewall monitoring
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